Vita                                                          Sarah K. Miller                                        Spring 2006

 

                                                              Auburn, Washington

                                                           Email: sarah@beeze.com

 

                                                                     Education

 

Ph.D. Student in Public Policy and Administration, School of Management, Walden University, Minneapolis, MN. Area of specialization: Public Safety Leadership and Management. Research interests: public safety communications, terrorism policy, emergency management operations and policy. Expected graduation: 11/2007.

 

Master of Public Administration, Institute for Emergency Preparedness, Jacksonville State University, Jacksonville, AL. Area of specialization: Emergency Management. 4/2002.

 

Bachelor of Science, Management and Communications, Division of Adult Studies, Western Baptist College, Salem, OR. 5/1995.

 

Associate of Applied Science, Criminal Justice, Chemeketa Community College, Salem, OR. Phi Theta Kappa. 12/1992.

 

                                                          Magazine Publications

 

Miller, S. K. (2006). MERS: FEMA’s mobile emergency response support. Public Safety Communications, in print.

Miller, S. K. (2006). Ethics and blogging in public safety. Public Safety Communications, in print.

Miller, S. K. (2005). Training strategies for small agencies. Public Safety Communications, 71(2), 34-37.

Miller, S. K. (2005). To consolidate or not? The pros, cons, and pitfalls of combined operations. Public Safety Communications, 71(12), 12,14,16,42.

Miller, S. K. (2005). So you want to be a CEM? Public Safety Communications, in print.

Miller, S. K. (2005). Small group communications and conflict resolution. Public Safety Communications, 71(9), 28-30 & 66.

Miller, S. K. (2005). Part-time telecommunicators. Public Safety Communications, 71(6), 36-37.

Miller, S. K. (2005). Finding your niche: Specializing your way to the top. Public Safety Communications, 71(5), 12.

Miller, S. K. (2005). Confessions of a part-timer. Public Safety Communications, 71(6), 37.

Miller, S. K. (2003). Bullet-proof dispatch centers: Dodging liability. Public Safety Communications, 69(9), 32,52,57.

Miller, S. K. (2002). How to find training on a shoestring budget. Public Safety Communications, 68(9), 36, 56.

Miller, S. K. (2002). Amber alert: Your role in locating abducted children. Public Safety Communications, 68(11), 18-20.

Miller, S. K. (2002). Education for a virtual world. Public Safety Communications, 68(2), 32-34.

Miller, S. K. (2002). Disaster training and the cost of preparedness. Public Safety Communications, 68(2), 29-33.

 

Unpublished Student Manuscripts

 

Costa, B., Kerwood, S. D., Marsh, D. J., & Miller, S. K. (2005). Current issues in integrated bioterrorism response. Walden University, Minneapolis, MN.

Costa, B., Kerwood, S. D., Marsh, D. J., & Miller, S. K. (2005). Trunked radio communications: A help or hindrance to operation response? Walden University, Minneapolis, MN.

Kerwood, S. D., Loeb, J., Marsh, D. J., & Miller, S. K. (2005). Emergency flood plan annex. Walden University, Minneapolis, MN.

Kerwood, S. D., Loeb, J., Marsh, D. J., & Miller, S. K. (2005). Public safety department: Design and organization. Walden University, Minneapolis, MN.

Kerwood, S. D., Loeb, J., Marsh, D. J., & Miller, S. K. (2005). Toxic threads: A hazardous materials release case study. Walden University, Minneapolis, MN.

Marsh, D. J., Miller, S. K., & Wright, J. (2005). 9/11 policy analysis. Walden University, Minneapolis, MN.

Miller, S. K. (2004). Small group communication in the emergency communications center. Unpublished student manuscript, Walden University, Minneapolis, MN.

Miller, S. K. (2005). Ethical considerations of public safety employee personal blogs. Walden University, Minneapolis, MN.

Miller, S. K. (2005). The impact of terrorism policy on natural disaster response. Walden University, Minneapolis, MN.

Miller, S. K. (2005). Public safety communications consolidation. Walden University, Minneapolis, MN.

Miller, S. K. (2005). Technology use in law enforcement: A literature review. Walden University, Minneapolis, MN.

Miller, S. K. (2005). USA Patriot Act grant making issues. Walden University, Minneapolis, MN.

Miller, S. K. (2005). Voice over internet protocol (VOIP) E-911 policy analysis. Walden University, Minneapolis, MN.

 

Emergency Management Teaching Experience

 

Lecturer, Western Washington University, Bellingham, WA. Responsible for creating new degree program in Emergency Management. Conduct curriculum review and identify key themes for instruction. Teach Principles and Practices of Emergency Management, the introductory course in the program. 6/2005 to present.

 

Adjunct Instructor, Jacksonville State University, Jacksonville, AL. Primary teaching responsibility for Legal Aspects of Public Safety Communications and Introduction to Weapons of Mass Destruction. Also teach Public Information in Emergency Management yearly and have taught Public Policy in Emergency Management. 9/2002 to present.

 

                                                        Related Work Experience

 

Communications Specialist. Issaquah Police Department, Issaquah, WA. Part-time position, responsible for answering emergency and business phone lines and dispatching law enforcement calls for service for two police agencies. Monitor internal security systems. 12/2004 to 4/2005.

 

Director of Technology/Founding Member, DigitalEve International, Seattle, WA. Founding member of this all-volunteer, international non-profit women’s technology organization. Originally responsible for mailing list setup and administration, later moving to Director of Technology role. Facilitated the day-to-day technical operations of the organization utilizing five direct reports and a cadre of nearly 20 other volunteers. Responsible for all technical aspects of the organization, including servers, software, e-mail, website, troubleshooting and other areas as needed. Performed hands-on system administration work, as well as directing the efforts of others. 8/2000 to 10/2002.

 

Communications Specialist, Bothell Police Department, Bothell, WA. Responsible for answering emergency and non-emergency phone lines and dispatching law enforcement calls for service for two police agencies. Serve as training officer, responsible for one-on-one training of new hires. Have written several procedures and participated in contract negotiation and dispute resolution. Served on CAD selection committee, reviewing RFPs and conducting site visits. 6/1999 to 11/2004.

 

Communications Specialist, Norcom 911, Woodburn, OR. Responsible for answering emergency and non-emergency phone lines and dispatching police, fire, and medical calls for service for several agencies. 10/1995 to 7/1997.

 

Associate Advisor/Support Division Commander, Marion County Sheriff’s Search and Rescue Post 18, Salem, OR. Participated in missions for missing people, technical rescue, disaster relief, and support services. Served as team member, team leader, incident commander and other incident command positions. As Division Commander, responsibilities included fundraising, record keeping, and public relations. Taught various classes including advanced leadership, map reading and radio communications. Designed and implemented new organizational plan to streamline unit functions. Participated in planning and design of training exercises and made recommendations for improvements. Received numerous letters of appreciation/recognition, commendations, and the “Top Hand Award” for outstanding service to the unit. 9/1988 to 7/1997.

 

Communications Dispatcher, Silver Falls 911, Silverton, OR. Responsible for answering emergency and non-emergency phone lines and dispatching police, fire, and medical calls for service. Responsible for training volunteer, part-time and student intern dispatchers. 6/1993 to 5/1996.

 

Professional Development

 

Affiliations

American Society for Public Administration (ASPA)

Association for Public-Safety Communications Officials International (APCO)

DigitalEve International/DigitalEve Seattle

International Association of Emergency Managers (IAEM)

National Emergency Number Association (NENA)

 

Service

Steering Committee Member, Partners in Emergency Preparedness Conference, 2005-present.

Board of Directors, DigitalEve Seattle, 2002-present.

Editorial Advisory Committee Member, APCO International, 2001-present.

Founding Member, Director of Technology, DigitalEve International, 2000-2002.

Mailing List Administrator, Seattle Webgrrls, 1998-2000.

 

Continuing Education

National Incident Management System, Emergency Management Institute (EMI), November 2005

Principles of Emergency Management, EMI, November 2005

National Response Plan, an Introduction, EMI, January 2005

Communications Training Officer Instructor, APCO Institute, November 2004

Telecommunicator Instructor, APCO Institute, July 2004

Communications Training Officer, APCO Institute, March 2004

Telecommunicator 1, Washington Criminal Justice Training Commission (WCJTC), November 2003

Telecommunicator 2, WCJTC, November 2003

Leadership & Influence, EMI, June 2003

The Professional in Emergency Management, EMI, January 2003

School Violence – Lessons Learned, Public Safety Training Consultants, July 2002

Special Events Contingency Planning for Public Safety Agencies, EMI, May 2002

EOC Management and Operations, EMI, September 2001

Hazardous Materials and Weapons of Mass Destruction, King County E-911 Program, March 2001

TTY and Deaf Culture Training for 911, King County E-911 Program, March 2001

Communications Styles for Users and Trainers, King County E-911 Program, October 2000

Animals in Disaster, Awareness and Preparedness, EMI, August 2000

Animals in Disaster, Community Planning, EMI, August 2000

Role of Volunteer Agencies, EMI, March 2000

Building for the Earthquakes of Tomorrow, EMI, October 1999

Emergency Response to Terrorism, National Fire Academy, September 1999

Basic Incident Command System, EMI, May 1999

Intermediate Certified Emergency Medical Dispatcher, Oregon Board on Public Safety Standards and Training (OBPSST), July 1996

Intermediate Certified Telecommunicator, OBPSST, July 1996

Basic Certified Emergency Medical Dispatcher, OBPSST, April 1996

Basic Certified Telecommunicator, OBPSST, October 1995

Emergency Services First Responder Certificate, Chemeketa Community College, June 1994

A Citizen’s Guide to Disaster Assistance, EMI, March 1994

Portable Emergency Data System (PEDS), EMI, February 1994

Hazardous Materials – A Citizen’s Orientation, EMI, January 1994

Radiological Emergency Management, EMI, October 1993

Emergency Preparedness, USA, EMI, September 1993

Emergency Program Manager, EMI, August 1993

Managing Search Operations, Oregon Search and Rescue, May 1993

Hazardous Materials Awareness for First Responders, Oregon State Fire Marshal, November 1992